Welcome to ThyrocareDiagnostic.com (“we,” “our,” or “us”). We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services.


1. Information We Collect

We may collect the following types of information:

A. Personal Information

When you book a test, fill out a contact form, or register an account, we may collect:

  • Full name

  • Email address

  • Phone number

  • Address

  • Date of birth / Gender (if required for diagnostic purposes)

B. Health-Related Information

If you book any diagnostic or pathology service, we may collect:

  • Medical history or prescriptions

  • Test results and reports

  • Doctor details (if applicable)

C. Technical Information

Automatically collected when you use our website:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited and time spent on the website


2. How We Use Your Information

We use your information to:

  • Provide and manage diagnostic and health-related services

  • Process payments and generate test reports

  • Communicate appointment confirmations and results

  • Send health updates, reminders, or promotional offers (with consent)

  • Improve website performance and user experience

  • Comply with legal or regulatory obligations


3. Data Sharing and Disclosure

We do not sell or rent your personal data. We may share information only:

  • With authorized lab partners or technicians to process your diagnostic tests

  • With payment gateways for secure transaction processing

  • With government or legal authorities when required by law

  • With trusted service providers for website hosting, analytics, or support

All third parties are bound by confidentiality agreements and follow strict data protection standards.


4. Cookies and Tracking Technologies

We use cookies to improve your browsing experience and analyze site traffic. You may disable cookies in your browser settings, but some features of the website may not function properly.


5. Data Retention

Your data is retained only as long as necessary for the purposes described above or as required by applicable law.


6. Data Security

We implement appropriate technical and organizational security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.


7. Your Rights

You have the right to:

  • Access, update, or delete your personal data

  • Withdraw consent for marketing communications

  • Request a copy of your health reports or related data

To exercise these rights, contact us at:
📧 support@thyrocarediagnostic.com


8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of such third-party websites.


9. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.” Please review it regularly.


10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Thyrocare Diagnostic
📍 Address:Thyrocare Diagnostic Center
Kakkanad, Kochi, Kerala, India

📧 Email: info@thyrocarediagnostic.com

📞 Phone: +91 8976136515   |  +91 8237432373